Support

We're here to help.

Questions about your order, your tickets, or a trip you're planning? Reach out and a real person will get back to you.

Email us

The fastest way to reach us. We typically reply within one business day.

support@magicticketdeals.com

Order and delivery

Tickets are emailed within 48 hours of your order. If it's been longer, email us and we'll sort it out right away.

Quick answers

The things people ask most often.

When will I get my tickets?

Within 48 hours of your order, by email, along with instructions for linking them to your Disney account.

Are these genuine Disney tickets?

Yes — valid theme-park admission that links to your My Disney Experience or Disneyland account and scans at the gate.

Can I change or cancel my order?

Reach out as soon as possible at support@magicticketdeals.com and we'll help however we can. Please review our Terms for details on changes and cancellations.

I'm an HR team — how do I offer this?

Head to our For HR teams page or email us. Setting your team up is free and takes just a link.